srpl99 Terms
& Conditions

These Terms & Conditions ("Terms") govern your access to and use of the srpl99 website located at srpl99.net, including all associated services, games, features, and content (collectively, the "Platform"). These Terms apply to all visitors, registered users, and any other persons who access or use the Platform.

By accessing the srpl99 Platform in any manner — whether by browsing, registering an account, making a deposit, placing a wager, or using any feature of the Platform — you acknowledge that you have read these Terms, that you understand them, and that you agree to be legally bound by them.

These Terms should be read together with srpl99's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and srpl99.

If you are accessing the Platform on behalf of a third party or organization, you represent and warrant that you have the authority to bind that party to these Terms, and references to "you" shall include that party.

Access to and use of the srpl99 Platform is subject to the following eligibility requirements. You must satisfy all of the following conditions to register and maintain an account:

• Age: You must be at least twenty-one (21) years of age. This is the minimum legal age for casino-style gambling in the Philippines as prescribed under applicable Philippine law and PAGCOR regulations. srpl99 strictly prohibits access by minors.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Philippines or the jurisdiction in which you reside.
• Jurisdiction: You must be accessing the Platform from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• Not Self-Excluded: You must not be subject to any self-exclusion order, whether imposed by srpl99 or by any regulatory authority, at the time of registration or use.
• One Account Per Person: You may only hold one (1) registered account on the srpl99 Platform. Duplicate accounts are strictly prohibited and may result in immediate suspension and forfeiture of funds.

To access the full features of the srpl99 Platform, you must register a personal account. During registration, you are required to provide accurate, current, and complete information. You agree to update your information promptly if it changes.

Know Your Customer (KYC): srpl99 is required by law and by PAGCOR regulations to verify the identity of all registered users before processing withdrawals. You may be required to submit government-issued identification, proof of address, and other documentation as part of the KYC process. Failure to complete KYC verification may result in the suspension of withdrawal privileges until verification is complete.

Account Security: You are solely responsible for maintaining the confidentiality of your srpl99 login credentials, including your username and password. You agree to notify srpl99 immediately if you suspect any unauthorized access to your account. srpl99 shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

• Do not share your srpl99 login credentials with any other person.
• Use a strong, unique password that is not used on any other platform.
• Log out of your account after each session, especially on shared devices.
• Enable any two-factor authentication options made available by srpl99.
• Contact srpl99 support immediately if you believe your account has been compromised.

srpl99 reserves the right to refuse registration, suspend, or terminate any account at its sole discretion, including where srpl99 has reason to believe that the information provided is inaccurate, fraudulent, or in violation of these Terms.

By using the srpl99 Platform, you agree to conduct yourself in a lawful, respectful, and responsible manner at all times. The following activities are strictly prohibited and may result in immediate account suspension, permanent ban, and forfeiture of account balances:

• Fraud & Cheating: Any attempt to defraud srpl99 or other players, including but not limited to collusion, use of bots or automated software, exploitation of software bugs, or any other form of cheating.
• Money Laundering: Using the srpl99 Platform for any money laundering activity or any activity that violates the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended).
• Multiple Accounts: Registering or operating more than one account on the Platform, whether under your own name or under a false identity.
• Bonus Abuse: Exploiting promotional offers, welcome bonuses, or any other incentive in a manner that is inconsistent with the spirit of the promotion or in violation of applicable bonus terms.
• Unauthorized Access: Attempting to gain unauthorized access to any part of the Platform, other user accounts, or srpl99's systems and networks.
• Harmful Content: Transmitting any content that is defamatory, abusive, threatening, obscene, or otherwise objectionable through any communication feature of the Platform.
• Misrepresentation: Providing false, misleading, or inaccurate information during registration, KYC verification, or any other interaction with srpl99.

srpl99 employs fraud detection systems and cooperates fully with Philippine law enforcement authorities and PAGCOR in investigating suspected violations. Any confirmed fraudulent activity will be reported to the appropriate authorities.

All financial transactions on the srpl99 Platform are conducted in Philippine Peso (PHP / ₱). srpl99 supports the following payment methods for deposits and withdrawals:

• GCash e-wallet
• PayMaya / Maya e-wallet
• Bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank
• Philippine-issued debit cards

Deposit Terms: Deposits are credited to your srpl99 account balance upon confirmation of receipt. Minimum and maximum deposit limits apply and are displayed at the time of transaction. srpl99 does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawal Terms: Withdrawals are subject to completion of KYC verification. srpl99 processes withdrawal requests within the timeframes published on the Platform. Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible. srpl99 reserves the right to request additional documentation before processing any withdrawal.

Dormant Accounts: An account that has had no login activity for a period of twelve (12) consecutive months may be classified as dormant. srpl99 reserves the right to apply an administrative fee to dormant accounts in accordance with its published dormant account policy.

srpl99 offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions. All bonuses are subject to specific terms and wagering requirements that are published alongside each individual promotion.

• Bonuses are available to eligible registered players only and are subject to the eligibility criteria specified in each promotion.
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms.
• srpl99 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Only one welcome bonus may be claimed per player, per household, and per IP address.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• srpl99 reserves the right to void any bonus and associated winnings if it determines that the bonus was claimed in bad faith or in violation of these Terms.

All games available on the srpl99 Platform — including slots, live dealer games, Tongits Go, Boat of Fortune, Bingo, and sports betting markets — are governed by individual game rules that are accessible within each game or betting market. By participating in any game, you agree to be bound by the applicable game rules.

Random Number Generation: All digital casino games on srpl99 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. The RNG systems used by srpl99's game providers are independently tested and certified by recognized testing laboratories.

Malfunction Policy: In the event of a technical malfunction, system error, or communication failure that affects the outcome of a game or wager, srpl99 reserves the right to void the affected round or wager. In such cases, the stake amount will be returned to the player's account. srpl99 shall not be liable for any losses arising from technical malfunctions beyond its reasonable control.

Sports Betting: All sports bets are subject to the specific rules of the relevant sport and market. srpl99 reserves the right to void bets placed on events where the result has been determined by corruption, match-fixing, or other irregular activity. Odds are subject to change prior to the acceptance of a bet.

srpl99 is committed to promoting responsible gaming and takes its obligations under PAGCOR's responsible gaming framework seriously. Gaming should always be an enjoyable form of entertainment — never a financial strategy or a way to resolve personal problems.

srpl99 provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Session Time Reminders: Configure notifications to alert you when you have been playing for a specified period of time.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the Platform at any time. During a self-exclusion period, your account will be suspended and you will not receive promotional communications.
• Reality Checks: Enable periodic pop-up notifications that display your session duration and net gaming activity.

For more information on responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page. Access to the srpl99 Platform is strictly limited to persons aged 21 years and above.

All content on the srpl99 Platform — including but not limited to the srpl99 brand name, logo, trademarks, service marks, website design, graphics, text, software, game content, and all other materials — is the exclusive property of srpl99 or its licensors and is protected by applicable intellectual property laws, including the Intellectual Property Code of the Philippines (Republic Act No. 8293).

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from srpl99.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any software or content on the Platform.
• Use any srpl99 trademark, logo, or brand element in any manner without prior written authorization.
• Create derivative works based on any content from the Platform.
• Use any data mining, scraping, or similar data gathering tools on the Platform.

Any unauthorized use of srpl99's intellectual property may result in legal action. If you believe that any content on the Platform infringes your intellectual property rights, please contact srpl99 using the contact details provided in Section 15.

The srpl99 Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable Philippine law, srpl99 makes no warranties, express or implied, regarding the Platform, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: To the maximum extent permitted by law, srpl99's total liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your srpl99 account in the thirty (30) days immediately preceding the event giving rise to the claim.

srpl99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, arising out of or in connection with your use of or inability to use the Platform.

srpl99 does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, technical issues, or circumstances beyond srpl99's reasonable control may result in temporary unavailability of the Platform or specific features.

srpl99 collects, processes, and stores your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By using the Platform, you consent to the collection and processing of your personal data as described in srpl99's Privacy Policy.

srpl99 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and srpl99 cannot guarantee absolute security.

srpl99 may share your personal data with third parties where required by law, by PAGCOR regulations, or by court order. srpl99 will not sell your personal data to third parties for marketing purposes without your explicit consent.

Termination by You: You may close your srpl99 account at any time by contacting our customer support team. Upon closure, any remaining balance in your account (after deduction of any applicable fees and subject to completion of KYC verification) will be returned to you via your registered payment method.

Termination by srpl99: srpl99 reserves the right to suspend or permanently terminate your account at any time, with or without prior notice, if srpl99 determines in its sole discretion that:

• You have violated any provision of these Terms.
• You have engaged in fraudulent, abusive, or illegal activity on the Platform.
• Your continued use of the Platform poses a risk to srpl99, other users, or third parties.
• srpl99 is required to do so by applicable law, regulation, or order of a competent authority.
• You have provided false or misleading information during registration or KYC verification.

Upon termination for cause, srpl99 reserves the right to void any pending bets, forfeit any bonus balances, and withhold funds pending investigation. Any funds determined to have been obtained through fraudulent activity will not be returned.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Dispute Resolution: In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the srpl99 Platform, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the appropriate courts of competent jurisdiction in the Philippines.

For disputes relating to gaming outcomes or account decisions, you may also escalate your complaint to PAGCOR through its official complaint resolution channels, as srpl99 operates under PAGCOR oversight.

srpl99 reserves the right to modify, update, or replace these Terms & Conditions at any time. When material changes are made, srpl99 will update the "Effective Date" at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the srpl99 Platform after any changes to these Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may close your account in accordance with Section 12.

It is your responsibility to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be available at srpl99.net/terms-conditions.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you need assistance with your srpl99 account, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly on the srpl99 Platform after logging in to your account.
• Email: [email protected] — our support team aims to respond to all email inquiries within 24 hours.
• Operating Hours: Customer support is available 24 hours a day, 7 days a week, including Philippine public holidays.

For responsible gaming support, self-exclusion requests, or account limit adjustments, please contact our dedicated responsible gaming team or visit the Responsible Gaming page for more information.