Your privacy matters to us. This Privacy Policy explains how srpl99 collects, uses, stores, and protects your personal information in full compliance with Philippine law.
This Privacy Policy applies to all personal data collected, processed, and stored by srpl99 in connection with your use of the srpl99 website at srpl99.net, including all associated services, games, features, promotions, and customer support interactions (collectively, the "Platform").
This policy applies to all users of the srpl99 Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who interact with srpl99 through customer support channels. It covers personal data collected through the website, through our mobile-optimized interface, and through any other digital touchpoint operated by srpl99.
This Privacy Policy should be read together with srpl99's Terms & Conditions, which govern your overall use of the Platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.
srpl99 may update this Privacy Policy from time to time. The most current version will always be available at srpl99.net/privacy-policy. We encourage you to review this policy periodically to stay informed of how we handle your personal data.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), srpl99 acts as the Personal Information Controller (PIC) with respect to the personal data of its users. As the PIC, srpl99 determines the purposes and means of processing your personal data.
srpl99 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with RA 10173 and this Privacy Policy. The DPO can be contacted using the details provided in Section 14 of this policy.
srpl99 operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with all applicable data protection requirements imposed by PAGCOR as part of its licensing and regulatory framework.
srpl99 collects personal data from you in several ways: directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration form |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposit & withdrawal processing |
| Account Data | Username, encrypted password, account balance, bonus history, game history | Platform usage |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection |
| KYC Documents | Scanned government ID, selfie photo, proof of address | Identity verification process |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support interactions |
srpl99 does not collect sensitive personal information beyond what is strictly necessary for identity verification, fraud prevention, and compliance with PAGCOR and Anti-Money Laundering (AML) regulations. We do not collect information about your race, religion, political opinions, or health status unless specifically required by law.
srpl99 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your personal data are:
srpl99 will not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act of 2012 (RA 10173), srpl99 processes your personal data on the following legal bases:
srpl99 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom srpl99 shares personal data are required to handle that data in accordance with RA 10173 and are bound by contractual obligations that prohibit them from using your data for any purpose other than the specific service they provide to srpl99.
srpl99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR & AML requirements |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| KYC Documents | 5 years after account closure | PAGCOR licensing conditions |
| Customer Support Records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical & Log Data | 12 months | Security & fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | RA 10173 accountability |
Upon expiry of the applicable retention period, srpl99 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
srpl99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
srpl99 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your session, and analyze Platform usage. A cookie is a small text file placed on your device by a website you visit.
The types of cookies used by srpl99 include:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the srpl99 Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by srpl99:
To exercise any of these rights, please contact srpl99's Data Protection Officer using the contact details in Section 14. srpl99 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
The srpl99 Platform is strictly intended for adults aged 21 years and above. This is the minimum legal age for casino-style gambling in the Philippines. srpl99 does not knowingly collect personal data from individuals under the age of 21.
During the registration process, all users are required to confirm that they are at least 21 years of age. srpl99 conducts age verification as part of its KYC process and will suspend any account where the account holder is found to be under 21 years of age. Any personal data collected from a minor will be deleted immediately upon discovery.
In certain circumstances, srpl99 may transfer your personal data to recipients located outside the Philippines — for example, to cloud infrastructure providers or game content providers whose servers are located in other jurisdictions.
Where such transfers occur, srpl99 ensures that appropriate safeguards are in place to protect your personal data in accordance with RA 10173. These safeguards may include:
srpl99 will not transfer your personal data to jurisdictions that do not provide adequate data protection safeguards without your explicit consent, except where required by Philippine law.
srpl99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, srpl99 will update the effective date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.
Your continued use of the srpl99 Platform after any changes to this Privacy Policy have been posted constitutes your acknowledgment of the updated policy. If you do not agree with the changes, you should stop using the Platform and may request account closure in accordance with the Terms & Conditions.
We encourage you to review this Privacy Policy periodically. The most current version will always be available at srpl99.net/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by srpl99, please contact our Data Protection Officer (DPO):
If you are not satisfied with srpl99's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
Six core pillars of our data protection approach — built for Filipino players, compliant with Philippine law.
srpl99 fully complies with the Philippine Data Privacy Act of 2012. Our data practices are reviewed regularly to ensure ongoing compliance with RA 10173 and NPC guidelines.
All sensitive data stored by srpl99 — including passwords, financial details, and KYC documents — is protected with AES-256 encryption, the same standard used by financial institutions worldwide.
srpl99 has appointed a dedicated Data Protection Officer (DPO) who oversees all data privacy matters and serves as your point of contact for any privacy-related concerns or data subject requests.
srpl99 never sells your personal data to third parties for marketing or any other commercial purpose. Your data is used only to provide and improve the services you have signed up for.
srpl99 fully respects your data subject rights under RA 10173 — including access, rectification, erasure, and portability. Submit a request to our DPO and we'll respond within 30 days.
In the unlikely event of a data breach, srpl99 will notify the NPC within 72 hours and affected users without undue delay — in full compliance with RA 10173 breach notification requirements.
Now that you know exactly how srpl99 handles your personal data, you can play with full confidence. Join thousands of Filipino players who trust srpl99 for a secure, fair, and transparent gaming experience.
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srpl99 is strictly for players aged 21 and above. Gambling is intended for entertainment purposes only. Never gamble with money you cannot afford to lose.
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